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¡CUIDADO! No compréis nada de Lummi
06-16-2011, 10:55 PM (This post was last modified: 06-16-2011 10:56 PM by edcmania.)
Post: #1
Exclamation ¡CUIDADO! No compréis nada de Lummi
0
0
Para resumir mi experiencia: llevo más de un año esperando un pedido de Lummi pero ni me ha llegado ni me han devuelto mi dinero. Además, no responden a mi último E-Mail.

Mi consejo es que no compréis nada en la tienda de Orb (Lummi) ya que, por desgracia, no soy el único afectado de una forma idéntica o muy similar. No es nada puntual, podéis leer otros foros e incluso blogs sobre el tema.

He escrito en inglés en otros foros, así que para quien le interese, a modo de información suplementaria, aquí tiene el historial de mensajes que me he intercambiado con el vendedor durante este tiempo (como me da pereza traducir y se entiende perfectamente, aunque sea utilizando un traductor, voy a dejarlo en "versión original"):



Was I ripped off by Lummi? They lied me many times and I lost my money. I am still waiting for my items.

More than 1 year waiting, reading and answering their lies, and last time they didn't even reply my last email!

This is a copy of our E-Mails sent to each other:





[5th of March of 2010] *** This was my order:

Quote:Description:10180 Cell Wee NS/Ti, Item no:

Unit price:5.00 GBP

Qty:1

Amount: GBP

Description:Wee SS, Item no: , lumens Choice: 100

Unit price:49.00 GBP

Qty:1

Amount: GBP

Subtotal : GBP

Postage and packing: 5.00 GBP

Total: 59.00 GBP

Payment: 59.00 GBP





[8th of March of 2010] *** Then I received this E-Mail:

Quote:Hello,

Thank you for your order.

Please allow 10-15 days for your order to be assembled & be dispatched.

Thank you in advance for your patience.

I will email your conformation once shipped. Kind Regards Rob @ http://www.Lummi.co.uk





[8th of March of 2010] *** So I replied:

Quote:Hi,

You're welcome, thanks to you.

I am looking forward it! Smile

Kisses,

Joan.





[13th of April of 2010] *** I didn't receive my order and not even a single email notification, so I wrote again:

Quote:Hello,

Please let me know if you have already sent me the order. I am looking forward it.

Thank you in advance,

Joan.





[13th of April of 2010] *** He replied me:

Quote:Hello Joan,

Again I am sorry for the delay.

There have been a few set backs & I am trying to clear these back orders.

If you could just allow me some further time I will get your order sent to you as quick as possible.

I will aim for the next two weeks.

Kind Regards

Rob @ http://www.Lummi.co.uk





[13th of April of 2010] *** So I replied him:

Quote:Hello Rob,

Oh ok don't worry I was just wondering about what happened because you told me about 20-15, but it's alright. I am sorry to be so impatient Smile hehehe.

Thanks for you reply.

Cheers,

Joan





[3rd of July of 2010] *** Again, no order received and not E-Mail notification either. I wrote:

Quote:Hello Rob,

Have you already sent my order? I am afraid I didn't receive anything yet.

You asked me to wait 10-15 days and it has already been almost four months since that.

I saw you have stock and sending orders here http://www.candlepowerforums.com/vb/show...p?t=273006 (also http://www.candlepowerforums.com/vb/show...p?t=180135 and http://lummiblog.blogspot.com/2010/06/ge...rders.html).

Thanks in advance.

Kind regards,

Joan





[5th of July of 2010] *** He replied me:

Quote:Hello Joan,

Time sure flies. Again I am sorry for the longer than expected wait.

Progress is being made to get your order to you & hopefully if you can give me some more time your order will be sent to you.

All has been slower than I had anticipated but during the next couple of weeks more components will be on hand to complete your order.

Thank you for the time so far.

Kind Regards

Rob @ http://www.Lummi.co.uk





[25th of February of 2011] *** I didn't receive anything again, not even information, so I wrote:

Quote:Hello Rob,

I placed my order almost 1 year ago, but I have not received it yet.

Could you send it to me, please?

Thanks.

Kind regards,

Joan





[21st of March of 2011] *** I am still waiting for his answer. My email has not even replied. I don't have any of my items which I ordered and paid. I don't have my money. I lost my money and my time. I have been lied. I have been ignored. I am sorry about my English, I am from Spain. What can I do now, more than one year later? I hope my experience helps other people who are still wondering about buying or not from Lummi. I can't recommend them at all. And I am not the unique one with this kind of experience dealing with them!

EDC Mania: Your Every Day Carry forums! Smile
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06-17-2011, 09:17 AM
Post: #2
RE: ¡CUIDADO! No compréis nada de Lummi
0
0
Hola.
Gracias por la información y lo lamento mucho.
Ese es uno de los motivos por los que no me gusta comprar en el extranjero.
No puedes denunciarlos??

UN SALUDO...
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06-17-2011, 02:00 PM (This post was last modified: 06-17-2011 02:01 PM by edcmania.)
Post: #3
RE: ¡CUIDADO! No compréis nada de Lummi
0
0
Algunas personas han tomado medidas, llamando abogados, denunciándolos, etc.

Creo que eso me tomaría tiempo y dinero. Yo de momento he creado un hilo para saber cuántos afectados somos y cuánto dinero hay involucrado en todo esto para luego pensar en qué medidas tomar y de forma conjunta. Se puede leer aquí: http://www.candlepowerforums.com/vb/show...nfulfilled (nótese que sólo estamos listados una pequeña parte de todos los afectados ya que mucha gente no ha participado todavía y puede que nunca lo haga por desconocimiento de ese hilo, por pereza o por lo que sea).

EDC Mania: Your Every Day Carry forums! Smile
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